Frequently Asked Questions

Everything you need to know about our clean, mineral-based beauty products.

Are PÜR Minerals products truly cruelty-free?

Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.

What is your return policy for opened cosmetics?

We want you to love your glow. If you are not satisfied, you can return your products within 30 days of purchase, even if they have been lightly used.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

Do your foundations contain SPF?

Many of our mineral foundations, including our best-selling 4-in-1 Pressed Mineral Makeup, contain built-in SPF to protect your skin from harmful UV rays.

Are your beauty products safe for sensitive skin?

Absolutely. Our formulas are created with clean, skin-loving ingredients and are free from harsh chemicals, parabens, and gluten, making them ideal for sensitive skin types.

How can I track my order?

Once your order is shipped, you will receive an email confirmation with a link to your tracking information. You can also track it through your account dashboard on our website.